The basic idea of IBMs Universal Behavior Exchange (UBX)For digital marketers who have invested in IBMs Marketing Cloud as well as other vendors digital tools, Ensighten is now offering more flexibility.The tag management firm has announced that its data collection mechanisms can now be used to provide data for IBMs Universal Behavior Exchange (UBX), which is designed to exchange databetween commonly used marketing platforms.The cloud-based UBX is aexchange of individual behavioral data between systems, so that marketers dont need to contact IT to integrate, say, mobile marketing platform Vibes, Social Media marketingplatform Shoutlet, and IBMs Marketing Cloud.One problem with UBX, though, is that it only has about 30 integrations, each one of which is quite involved. On the other hand, Ensightens Manage tag management solution, which involves some JavaScript in a website header, can capture data from any website and allow it to be processed by more than 1100 integrated vendors including data management platform BlueKai, retargeter Criteo, or community review platform BazaarVoice and then sent to the Marketing Cloud.Ensighten CEO Josh Manion gave me a possible use case where a marketer already sends her website data to Adobe Analytics. But Adobes tool is not integrated with UBX, so Ensighten allows her to pipe website data directly to UBX and thence to IBMs Marketing Cloud tools.Alternatively, she could have used an IBM site data collection tool, like Digital Analytics. But that would have meant abandoning her investment in the popular Adobe Analytics. Also, she can nowsend website data that has been processed by, say, Criteo to UBX. Similarly, Ensighten Pulse and Mobile gathers data from mobile devices, digital ads, kiosks, and the Internet of Things for UBX.Once the data reaches the Marketing Cloud, it can be used for such tasks as personalization or profile creation.UBX is robust and can accommodate many integrations, Ensighten VP of Marketing Erik Bratt told me via email, but each one has to be built by the vendor and integrated with IBM as a single connection.By working with Ensighten, he said, IBM has just opened up their marketing cloud in a big way.This is something the other marketing clouds have not done, he added. While the others have their limited tag managers, none have integrated with a full enterprise [tag management system] in this way.(Some images used under license from Shutterstock.com.)
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